Listen loudly with your whole heart
2018 Tutu Fellow Nozipho Mbanjwa took part in the TEDxGreshamPlace session in Durban, South Africa in March 2020. She begins her talk by saying that she is a 'Conversation Strategist'.
For those unfamiliar with the term, she is in demand for her ability to moderate global conversations - often difficult conversations - with insight, courage, depth and breadth. These have been for global and African institutions, leading listed and unlisted multinational corporations, business schools, and civil society organisations seeking to leverage conversations for change.
So the topic of her TED talk is entirely fitting. Listen loudly with your whole heart, she says.
Nozipho says that telling people to do so is a provocation to all who are in the business of speaking, to think deeply about what it is the world is calling on us to do. It is also an invitation to show up as our listening selves, not just our speaking selves. As she puts it, "I help smart people have simple conversations that make the world a better place." In a world that values speaking and speaking out, being able to listen and listen well is not given the value it should. You should listen to her presentation.